Terms and Conditions

Last updated: 12 September 2026

These Terms and Conditions (“Terms”) govern your use of the website orasimu.com and the services provided by H.K. Orasi Multimedia Ltd (trading as Orasimu, “we”, “us”, “our”).

Company: H.K. Orasi Multimedia Ltd · Reg. No. HE268188 · VAT CY10268188G
Address: 41 Grigori Afxentiou Street, Ayia Zoni, Limassol 3026, Cyprus
Contact: info@orasimu.com · +357 25 251478

By browsing our website, creating an account, or purchasing services, you agree to these Terms. If you do not agree, please do not use our website or services.

These Terms are a general framework. Project-specific proposals, statements of work, or service orders may add or vary commercial details. Where there is a conflict, the signed project or service agreement prevails for that engagement.

1. Our services

Orasimu provides professional digital services which may include:

  • Website design and development
  • Website hosting and related infrastructure
  • Business email services
  • WordPress SiteCare (updates, security monitoring, backups, and related maintenance)
  • Consulting, training, and other custom digital work as agreed in writing

Service descriptions on our website are indicative. The exact scope, deliverables, fees, and timelines are those confirmed in your proposal, order, invoice, or written agreement with us.

2. Eligibility and accounts

You must be at least 18 years old and able to form a binding contract. If you act for a company, you confirm you are authorised to bind that company.

Where we provide a client portal or account, you are responsible for keeping login details secure and for activity under your account. Notify us promptly of unauthorised access.

3. Website use

You may use our website for lawful purposes only. You must not attempt to disrupt the site, probe or breach security, scrape content at scale without permission, or misuse forms/contact channels.

Website content (text, design, branding, and media) is owned by Orasimu or our licensors. You may not copy or reuse it for commercial purposes without our written consent, except for fair personal reference use.

4. Projects (design and development)

  • We will perform work with reasonable care and skill consistent with professional practice.
  • You will provide timely content, feedback, access, and decisions needed for progress. Delays in client input may shift timelines.
  • Unless otherwise agreed, quotes assume a defined number of revision rounds. Additional revisions or scope changes may be billed separately.
  • You confirm you own or have rights to materials you supply (text, images, logos, fonts, data). You grant us a licence to use them to deliver the project.
  • Upon full payment, you receive the agreed licence or ownership rights in project deliverables as stated in your proposal. We retain the right to showcase the work in our portfolio unless you ask us in writing not to (reasonable confidentiality requests respected).
  • Third-party products (themes, plugins, stock assets, fonts, SaaS tools) remain subject to their own licences and fees.

5. Hosting, email, and SiteCare

  • Hosting, email, and SiteCare are recurring services. Renewals continue until cancelled in line with section 8.
  • We aim for reliable uptime and support but do not warrant uninterrupted or error-free service. Planned maintenance may occur; we will endeavour to give reasonable notice where practical.
  • You remain responsible for the legality of your website content, email use, and compliance with applicable laws (including marketing and data protection laws for your own customers).
  • You must not use our services for spam, malware, phishing, unlawful content, or activities that threaten network security or other users. We may suspend service to investigate or stop abuse.
  • SiteCare covers the maintenance tasks described in your plan. It is not a substitute for major redesigns, new feature development, or recovery from issues caused by third parties you authorise, unless included in writing.
  • We recommend keeping your own copies of critical content. Backups are provided as a safeguard, not a guarantee against all data loss scenarios.

6. Fees, invoices, and taxes

  • Fees are as quoted or listed for your services, plus applicable VAT.
  • Invoices are payable by the due date stated. Overdue amounts may result in suspension of services (including hosting) after notice.
  • Unless stated otherwise, website project fees may require a deposit before work starts, with the balance due on agreed milestones or before launch/handover.
  • Recurring services are billed in advance for each billing period.
  • Refunds are handled case by case. As a rule, completed work and consumed hosting/SiteCare periods are non-refundable, except where required by law or expressly agreed.

7. Acceptable use and client responsibilities

You agree not to use our services to publish or transmit unlawful, harmful, infringing, or abusive material; to send unsolicited bulk email; or to interfere with others’ use of the network. You must keep CMS, plugins, and credentials reasonably secure where you have access, and tell us promptly about security incidents.

8. Term, renewal, and cancellation

  • Project engagements end when deliverables are completed and paid for, unless otherwise agreed.
  • Recurring services renew automatically for successive periods unless cancelled.
  • To avoid renewal charges, cancel in writing (email is fine) before the next renewal date, allowing at least 14 days’ notice unless your plan states otherwise.
  • We may suspend or terminate services for non-payment, material breach, legal risk, or abuse, preferably after notice where reasonable.
  • On termination of hosting, we may provide a reasonable window to retrieve your data if accounts are in good standing; afterwards data may be deleted.

9. Warranties and liability

Our website and services are provided with reasonable professional care. Except as required by law, we do not make other warranties (including uninterrupted availability or fitness for a particular unspoken purpose).

To the fullest extent permitted by applicable law, Orasimu is not liable for indirect, incidental, special, or consequential losses (including lost profits, revenue, data, or business opportunity). Our total aggregate liability arising out of any claim relating to a service is limited to the fees you paid us for that service in the 12 months before the claim.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited under Cypriot law.

10. Confidentiality and data protection

Each party should keep the other’s non-public business information confidential, except where disclosure is required by law or to subcontractors bound by confidentiality. Our handling of personal data is described in our Privacy Statement. Where we process personal data on your behalf as a processor (for example on a site we host for you), we will do so on your documented instructions and in line with applicable data protection law; a separate data processing agreement can be provided on request for applicable services.

11. Third-party services

Our work may integrate third-party platforms (for example payment gateways, email tools, or plugins). Those services have their own terms and availability. We are not responsible for third-party outages, policy changes, or fees charged directly by those providers.

12. Changes to these Terms

We may update these Terms periodically. The latest version will be posted on this page with a revised “Last updated” date. Continued use of the website or renewing services after changes constitutes acceptance of the updated Terms, except where a signed agreement says otherwise.

13. Governing law

These Terms are governed by the laws of the Republic of Cyprus. Courts of Cyprus shall have exclusive jurisdiction, without prejudice to mandatory consumer protections that may apply if you are a consumer.

14. Contact

Questions about these Terms: info@orasimu.com · +357 25 251478
H.K. Orasi Multimedia Ltd, 41 Grigori Afxentiou Street, Limassol 3026, Cyprus